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Chapter 2633 Competitive Consciousness

Li Zhongxin looked at Feng Xiaowu's expression, and he couldn't help but smile. After talking for a long time, Feng Xiaowu still couldn't understand what he was saying.

After thinking about it, Li Zhongxin said lightly: "What are you worried about! I understand that it is nothing more than fear that your logistics company will affect the performance of your logistics company after it starts to start express business, and he is afraid that this thing will not make money or lose money!

Well! How can I tell you about this matter!"

After Li Zhongxin paused for a moment, his lower lip curled up, then he clicked his mouth and said, "So, if I tell you this, you should understand.

It’s like when our Zhongxin Commercial Company first developed, those commercial department stores would not take us seriously at all.

What are they? They are state-owned units. No matter how they do it, their salary will basically not change. With more business, they will also earn so much money. With less business, or without any business, they will also earn so much money.

Because of this reason, their service attitude is generally not good. People with gold rice bowls are serving you. Do you like to send them or not? I like to collect what you want to mail. It has nothing to do with my work and salary. By noon, they will rest and there is absolutely no one to serve you. Even if you are so anxious that you are in trouble, they will not care about it.

China Post is a government-oriented enterprise. It has long been monopolized under the protection of government policies, resulting in the lack of market concepts in postal services. When making decisions, companies basically rarely consider market needs and changes in consumer psychology, and lack marketing concepts and competitive awareness.

The mix of universal service business and competitive business leads to poor market awareness and does not take customers seriously.

The thinking and working methods formed under the planned economic system have made the current ideas and concepts of postal staff unable to adapt to the needs of market economy development, lack the overall concept of comprehensively developing logistics and express delivery, and also lack the establishment of long-term and stable cooperative relationships with customers.

In this way, postal employees have weak service awareness, backward service methods, and overall poor service levels have become the biggest disadvantage of China Post Express at present.

We are a private express delivery company. During work hours, we can serve the people around the clock, receive express delivery orders at any time and quickly enter them into the computer.

Moreover, we only need a customer to call to send service staff to pick up the items at home and ensure that they are delivered to the recipient on time. These are an advantage of our express delivery development. The most important point is that our price is low and the speed is fast, and ordinary people prefer such things.

Postal express delivery requires delivery to the post office. There are many restrictions on service time. In addition, the complex delivery procedures have led to poor postal express delivery services. They lack competitive awareness at this time, resulting in low work efficiency and difficulty in establishing long-term and stable customer base and customer relationships.

In such a situation, our Zhongxin Company only needs to set up the express shelf and do it with all our hearts. I think that in a few years, our express business will reach a new level and become a national large express company.”

Li Zhongxin explained to Feng Xiaowu very seriously the advantages of their express delivery industry. What he said was very true. Although the postal department had built express delivery early and train transportation and air transportation began to be implemented, their services were a little worse. The bad habits that had been developed over the years would definitely be too big.

Employees are all employees of state-owned units. As long as they do not make big mistakes, leaders cannot fire employees or otherwise. Their habits have already determined the rise of the private express delivery industry.

Just like the later generations of SF Express and several Tongtong, the reason why they were able to rise was mainly because the large state-owned company, a state-owned company, could not be captured in this regard.

"Zhongxin! You said that our express company is low and fast, how can we achieve this? It is also a city express delivery. The postal department sends train express with us or air express with us. How can we be cheaper than theirs and faster than theirs?" After hearing Li Zhongxin's explanation, Feng Xiaowu asked Li Zhongxin seriously.

Although what Li Zhongxin said was very simple and could settle anything, and he also showed the disadvantages of the postal department and the advantages of Zhongxin Company's establishment of a logistics company, Feng Xiaowu still felt that what Li Zhongxin said was unreliable.

"Everything can be discussed. We can all talk about train transportation and air transportation. Basically, we can achieve the same price as postal enterprises, which is very normal.

What I said is that our prices are low and fast! It is also based on some reason. The business staff at the post office do not learn from their own business, and they often ask for prices randomly.

Let me give you the simplest example. The fee standard for registration mail at the post office is as follows: the first weight is 20 grams, the city is 0.6 yuan, and the provinces are 0.8 yuan. For every 20 grams added in the future, the city will also increase by 0.6 yuan, and the provinces will increase by 0.8 yuan (even if you are only overweight 1 gram, it will be calculated according to the next level), and the registration fee will be 3 yuan.

The staff at the post office basically charge according to the highest standards, and few are calculated according to the low gear.

If we charge, it can be cheaper than this. After all, as long as the amount of letters is increased, it will be very profitable.

In terms of transportation of small items, the postal department is very strict in management. If this is not good, it is not good. Just take you a plastic bag to pack it, which will cost a few yuan. If you get a carton box for packaging, the fee will be even higher.

Our Zhongxin Company originally had logistics capacity. Some small packages were directly connected to our logistics vehicles. They were basically carried over by the way. In this way, we basically had no fees. It was just that we needed to transfer from one place to another, and some personnel were needed to handle this matter.
Chapter completed!
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