In addition to the cheaper products, Huawei's after-sales service is much better than Cisco's.
Huawei's products are actually not as stable as Cisco's products, and the frequency of failures is also higher.
If Cisco's products have problems once a year, Huawei's products may have problems once every six months.
Looking at it this way, it seems that the experience of buying Huawei products is not as good as buying Cisco products, but in fact it is the opposite. Most people have a very good experience after buying Huawei products.
Because when Cisco's products have problems, after-sales service cannot keep up, and no one will deal with the problem for a while. However, even if Huawei's products fail, Huawei's technicians will be there quickly, which makes customers feel at ease.
It is normal for problems to arise. As long as the problem can be solved as soon as possible, preferably on call, customers will definitely feel at ease.
After Cisco's products have problems, they have to wait a long time for after-sales technicians to arrive, which greatly delays the company's business, which makes customers very annoyed.
Moreover, Huawei's technical staff often go to customers. Another advantage is that after they become familiar with customers, they can make customers use their products all the time.
Technology and sales are integrated into one, and the results are pretty good.
Huawei took the lead in the charge, and other small companies followed closely, wiping out a lot of Cisco's market.
Although Cisco is still the leader in the industry, they are so large that they have lost so much market in a short period of time, and the impact is too great. They are like a giant ship, and it is not easy to stop or adjust its direction.
things.
Moreover, they have been developing through crazy mergers and acquisitions. They do not have a deeply rooted corporate culture, and employees in many departments do not have a particularly strong sense of belonging.
After the layoffs, employees lacked a sense of belonging and confidence in the company. Everyone was panicked and worried that Cisco would collapse at any time.
As a result, there are many hidden dangers within their company.
These hidden dangers may not be a problem at ordinary times, but they will become very obvious when the company encounters difficulties.
Especially the sales department. They originally had a lot of sales, but now that the market has lost so much, they can no longer support so many sales. Moreover, these people in the sales department all have their own agendas, and many have begun to find ways out for themselves.
.
There are now rumors on the Internet that Cisco is likely to lay off more than 6,000 people within a year, and the final number may far exceed 6,000. This depends on whether other competitors such as Huawei can continue to seize Cisco's market share in the next year.
market.
If Cisco's market continues to be cannibalized by Huawei and other companies, then they must lay off more people to allow the company to regain the balance they say they have.
…
Almost at the same time that Cisco announced its second round of layoffs, a big news broke in China.
The domain name of Lenovo’s fm365 was actually registered by someone else.
This is an incredible thing.
A portal website that has been running for several years and has invested more than 250 million yuan has unexpectedly had its domain name preempted by others.
The person who registered their domain names was Cai Wensheng, the famous domain king. He made wealth by registering a large number of domain names.
The explanation given by Lenovo is that they did not renew the domain name in time when it expired, which gave Cai Wensheng an opportunity. They said this as if they were victims.
While they are indeed victims, the fault is of their own making.
After the domain name expires, there will be a certain retention time, some are retained for one day, and some are retained for a month. Lenovo's domain name fm360 is registered with NSI and has a retention time of up to 70 days.
If Lenovo can renew the domain name within seventy days, there will be no problem, but if they fail to renew it after this time, the domain name can be registered by others.
Cai Wensheng took advantage of this opportunity to grab the fm365 domain name.
This is seventy days, not seventy seconds, nor seventy minutes.
For such a long time, Lenovo didn't even think of renewing the domain name.
No matter how you look at it, this thing is a little weird.
Although fm365 has been affected by deep space websites and its traffic is not as good as before, it is still ranked among the top five or six in China. To put it bluntly, their business is still there, and there is still the possibility of continued development in the future.
In fact, it often happens that large companies fail to renew domain names in time, otherwise Cai Wensheng would not be able to make a fortune.
But the key point is that fm365 is not a small project. It took them several years and two to three hundred million yuan, and the domain name will be retained for a long time after it expires.
Many people can't believe that such a low-level mistake could occur in such a large project.
For a time, conspiracy theories spread.
Some netizens unkindly believe that this may be intentional by Lenovo. They just want to take fm365 away from Lenovo so that they can purchase Lenovo's shares later.
[It’s hard not to think that there is some conspiracy involved.]
[Now that Lenovo has lost its domain name, what should we do?]
[What else can I do? Go to Cai Wensheng to buy it and spend money.]
[It doesn’t matter, I don’t usually go to fm365 anyway.]
【I am just here to see the joke.】
[Lenovo is having a bad time right now.]
[FM365 is still a state-owned asset, right? Is this a loss of state-owned assets?]
[Does Lenovo take responsibility for this?]
[I haven’t heard of anyone being responsible for this incident yet.]
[It’s so terrible that no one is responsible for such a big thing?]
[Who is responsible? Who can take responsibility for such a big thing except Yanagawa Yuki? 】
[State-owned assets are our money. Yanagawa has destroyed our money.]
[Haha, you can’t say the money is gone, because the money doesn’t disappear, they just move.]
[It was transferred to Cai Wensheng’s pocket.]
[Of course Cai Wensheng has it in his pocket, but some people’s pockets are also heavy.]
This chapter is not over yet, please click on the next page to continue reading! [I feel like Lenovo won’t be able to do this for long.]
[Lenovo’s sales have plummeted in the past two years, which is very difficult for them.]
…
After the Lenovo domain name was lost, something strange happened.
In order to get the domain name back, they sent a famous negotiator to find Cai Wensheng.
Surprisingly, the negotiators lived up to expectations and even persuaded Cai Wensheng to transfer the fm365 domain name to Lenovo for free.
After the news came out, many people were very confused.
Is this Cai Wensheng so smart? Has he let the duck fly?
Is this shrapnel expert a master of magic and got Cai Wensheng into his arms? Otherwise, why would Cai Wensheng agree to transfer the domain name to Lenovo for free?
Whether they have reached other agreements has not been disclosed.
This was puzzling from the beginning, and it’s even more puzzling now.
…
At this time, another thing happened. A piece of information claiming to be Lenovo's internal plan was exposed.
Since the beginning of the year, Lenovo has been actively contacting major investment companies for most of the past six months, including Texas Pacific Group, General Atlantic Group and Newbridge Investment Group, three multinational companies.
Lenovo hopes to receive a total of US$350 million in strategic investment from these three companies, with part of the money used for the company's daily operations and the other part used to fund the acquisition of IBM's global PC business.
In addition to the borrowed US$150 million in acquisition funds, Lenovo will also provide US$500 million in cash, and will also use a total of US$600 million in stocks to offset the cash.
After this information was reported, there was an uproar on the Internet.
There were indeed rumors that Lenovo wanted to acquire IBM's global PC business, but there has been no movement. I didn't expect this to be true.
Some professionals also analyzed that the reason why Lenovo wanted to acquire IBM was because they wanted to achieve tax avoidance through this acquisition.
According to the merger and acquisition tax system, US$650 million is exactly a tax avoidance node, and IBM's losses have greatly reduced Lenovo's tax liability.
If this financing can be successful and it can win IBM's PC business, then Lenovo's operation will be successful.
But unfortunately, their plan fell through.
The three investment companies believe that Lenovo's market performance over the past year has been very poor, although their company's turnover grew very rapidly from 1998 to the first half of 2001.
However, starting from the second half of 2001, Lenovo's growth rate began to slow down, and in the second quarter of this year, there was a decline in revenue.
Under such circumstances, these investment groups are of course reluctant to give money to Lenovo. They believe that Lenovo's revenue will not grow in the next few years.
Investment companies don't trust Lenovo's ability to make money, so they won't give them money. If they don't have money, they won't be able to complete the acquisition of IBM.
They can also use more stocks to offset the cash, but the problem is that if they don't have 650 million in cash, there is no way to avoid a lot of taxes, and the acquisition is not worthwhile.
In addition, Lenovo's current stock performance is not very good. If they want to use stocks to cash out, IBM may not be willing to do so.
Don't forget that they just signed the contract and Lenovo's stock took a big dive, then they would suffer a big loss.
Anyway, the current situation is that if Lenovo cannot get money, it cannot lose IBM's PC business.
As for who leaked this internal information, no one knows.
…
After reading the news about Cisco and then their own news, Yanagawa couldn't help but sigh.
The past two years have been really difficult for them. He has been planning to take complete control of Lenovo Group. Everything was originally planned, but one after another, there were a lot of problems.
Now they must stabilize their revenue, otherwise, the consequences will be very serious.
Lenovo's strategy is actually similar to Cisco's. They don't pay attention to R&D at all, but rely more on acquisitions and annexations.
Their company's R&D investment ratio is very low. Last year, their revenue was HK$16 billion, but their R&D investment was only HK$400 million, and the R&D investment ratio did not even reach 3%.
Under such circumstances, it would be very difficult for them if they could not complete the acquisition of IBM.
The taxes that should be paid have to be paid, and the investment they want to raise cannot be obtained. IBM can only watch from a distance. When the next quarter's financial report comes out, it will definitely be very ugly, and the stock price will definitely fall by then.
Yanagawa believes that all this has something to do with the Deep Space Company.
In the past two years, Lenovo has been attacked from both sides by Deep Space and Acer, which has been quite uncomfortable.
I want to compete with Acer and others at low prices, but I can't. Acer and BenQ are strategic partners, and their consoles and displays are sold together.
Hosts with similar performance are sold at Lenovo for 4,000, and Acer is also sold at 4,000, but Acer can be purchased with several BenQ displays. With a 2,000 BenQ display, the total price is 5,800.
A BenQ display with a price of 1,000 will cost 4,900, and a BenQ display with a 500 price will cost 4,400.
This "option" is very attractive to those who need a display screen.
In fact, most people who buy consoles now have the need to buy a display screen.
BenQ displays currently have the highest market share. If they go to other stores to buy them individually, they won't get any discount at all.
Moreover, the Deep Space series’ websites, software, and various activities often use Acer computers.
For example, in August, Acer made a wave of linkages with Dongdong Space.
"Dongdong Farm" has released a new limited-time prop, which can only be used for one month, and its name is Money Tree.
After owning and exchanging this money tree, you can harvest some gold coins every day. The income from this thing is much higher than ordinary vegetables, and the money tree can randomly appear "computer fragments".
Anyone who can save 100 pieces of computer fragments can buy a computer originally priced at 5,200 yuan at a discounted price of 4,200 yuan, saving a thousand yuan.
This activity is really powerful and the money saved is real.
The event attracted many people to participate, and eventually more than 2,200 people qualified for the discount.
With more than 2,200 computers, Acer is not making any money, or even losing money.
But this wave of activities has greatly boosted Acer's sales. They took the opportunity to issue some other small coupons, stimulating people's desire to buy computers.
In August and September, their sales increased by more than 20 percentage points year-on-year.
Their technology was originally very powerful, but it suddenly increased by more than 20%, and the effect is already very good.
In addition, Acer cooperates with Deep Space Company and performs very well among student groups.
Nowadays, when college students buy their first computer, their first choice is Acer, not Lenovo.
Yanagawa is now having a headache. It is too difficult to break through the encirclement and suppression by Deep Space Company and Acer. And under the current circumstances, if they want to raise the white flag, I am afraid Acer and Deep Space Company will not let them go easily.
.
Thinking about it from another perspective, if the roles of the two parties were reversed now, I would definitely not let Acer and Deep Space go.
After pondering for a long time, Yanagawa decided to call Cisco Chambers.
Chapter completed!