In fact, no matter how big or good the company is, it will be complained about, which is inevitable.

But generally speaking, when there is a complaint, the superior will deal with this kind of problem.

But now, the practice of throwing away the complaint letter is obviously because someone above does nothing.

Over time this inaction will lead to a scene where people talk about shops bullying customers.

Ye Yunshu took out the complaint letters in the trash can one after another.

"Mr. Ye, you're here." Li Na, who was about to enter the company, accidentally saw a scene here. Her face changed and she hurriedly ran over with a look of panic.

"Look at it yourself." Ye Yunshu looked at the complaint letter in his hand without raising his head. At Ye Yunshu's feet, there were no less than ten complaint letters, all of which were all.

Li Na lowered her head, and when she saw the three words of a complaint letter on the envelope, her body suddenly shook.

"This" Li Na's eyes were full of confusion. Obviously, she had never seen these complaint letters, and she was not sure what the complaint letters would be thrown away.

"Secretary Li, please let me organize it and take all these complaint letters to the office." Xiao Yang spoke out, then winked at Li Na.

Li Na didn't understand what Xiao Yang meant, so she quickly replied, "Okay, I'll go and have someone clean up now."

Xiao Yang walked over, grabbed Ye Yunshu's arm, and said, "Wife, let's go up first. It's the time to go to work now. There are too many people, so it's not a good thing to see. After all, it's not a good thing."

Ye Yunshu nodded with an ugly face and said to Li Na, "Secretary Li, within an hour, I will find out all the recent complaint documents and put them in my office."

"Okay, I'll do it now." Li Na nodded quickly.

Li Na has followed Ye Yunshu for several years and is also very clear about what kind of personality Ye Yunshu has.

If these complaint letters are taken in the eyes of others, they may immediately instruct their subordinates to deal with them, but if they are taken into account, it is an absolute major event. From the very beginning, Ye Yunshu's viewpoint was to put the customer's experience first in the Ye family.

But now, with so many complaints, it shows how bad the experience of Ye’s customers is now.

Ten o'clock in the morning.

On the top floor of Ye’s Group Building, in Ye Yunshu’s office.

All hundreds of complaint letters were taken apart by Ye Yunshu, and he read them all without missing a single one.

Xiao Yang also looked through some of it, and even though he was still frowning, some things really made people angry.

Secretary Li Na stood aside with her head down, without saying a word.

After reading the last complaint letter, Ye Yunshu breathed a sigh of relief and said, "The tourism company slaughtered people, openly listed the rules if you don't consume, you ignore this rule. The after-sales company did not act. The customer's car was sent over. It was a three-day construction period and it was not handled for half a month. The customer came to ask someone to refund the money, but was driven out by the repair shop. The vehicle shopping mall was seized for fraudulent guidance. The catering company collected tips in disguise, and there were more. I was embarrassed to say that this happened to our Ye family."

Li Na looked up at Ye Yunshu, then quickly lowered her head. She could see that Ye Yunshu was on the verge of storm at this moment.

Ye Yunshu looked at Li Na and asked, "Secretary Li, who has always been responsible for these matters?"

Secretary Li Na replied, "Manager Guo of the Customer Service Department, I'll call him over now."
Chapter completed!