Chapter 340 Suspension
While all parties were negotiating, as time went by, the passengers stranded at Kai Tak Airport in Hong Kong became increasingly dissatisfied with the airport and Cathay Pacific. In particular, some passengers with urgent matters kept questioning the airport.
of staff.
In particular, nearly half of Cathay Pacific's staff have switched jobs to Xiangjiang Airlines, and after the news spread that one-third of Cathay Pacific's flights may not be able to take off, the passengers waiting for the flight became more and more agitated.
Some right-wing media outlets, including Oriental Daily, were afraid that the impact of the situation would not be big enough, so they deliberately interviewed stranded passengers and airport staff here.
Naturally, they would not target Hong Kong Airlines, owned by Li Guang, but deliberately direct the emotions of these people towards Cathay Pacific Airways, and also direct the emotions of passengers towards several shareholders behind Cathay Pacific Airways.
The purpose of Oriental Daily and other newspapers is very clear, that is, they hope to cause trouble for the shareholders behind Cathay Pacific and trigger a public opinion offensive from all walks of life in Hong Kong. That would be great.
At noon, Wally Kanter and Cao Guangbiao arrived at the airport together and explained that the flight could not take off.
In the terminal, Cao Guangbiao said: "Dear passengers, on behalf of Cathay Pacific, I would like to express my sincere apologies to everyone for the grounding of some flights this time. Due to the influence of some factors, we have to ground some flights. At the same time, the airport
The refund window has been opened, and you can go to the ticket purchase hall to handle refunds, and we will refund you double this time to compensate for your losses this time."
After Cao Guangbiao finished speaking, some passengers were satisfied with Cathay Pacific's double refund of their tickets, but some people who were in a hurry were not satisfied. They had to rush over to do things, so you can stop it as soon as you say.
, their losses caused by delay cannot be compensated by this amount of money.
Therefore, some passengers began to yell, expressing very clearly that they did not need a refund from Cathay Pacific Airways and demanded that the Cathay Pacific Airways flight take off on time.
After Wally Kanter asked everyone to calm down, he said: "Everyone knows the cause of this incident. Cathay Pacific does not have enough personnel to operate so many flights. At the same time, we cannot let the crew work tiredly. That is right."
You and the crew are irresponsible for your safety. All flights that cannot take off have been announced. You can go to the ticket office to get a refund."
After Wally Kanter finished speaking, some passengers who were not too anxious began to leave the terminal one after another and went to the ticket office for refund processing. However, those passengers who were eager to go to other areas were still unwilling to leave here.
Go to handle the refund business, hoping that Cao Guangbiao and Wally Kanter can solve this problem for them.
After waiting for a while, Cao Guangbiao and Wally Kanter saw that there were passengers here who were eager to leave Xiangjiang, and they also came up with a solution.
Cao Guangbiao said: "If you are really in a hurry, we still have a small number of remaining tickets on some flights to Taipei and Japan. You can transfer to these areas after you arrive. The airport has opened a special ticket purchase channel for you. Everyone
Please go and handle it with Ms. Wang next to me."
These two people have already planned to double the refund for those who are not particularly urgent, but for those who are really eager to leave, they have also arranged for the airport to stop selling all tickets for the afternoon flight, just to prepare for them.
After Cao Guangbiao and Wally Kanter finished dealing with these passengers, they came to the office of the airport manager to discuss which flights Cathay Pacific would ground next.
Wally Kanter said: "Mr. Cao, I don't know which routes your company plans to suspend so that we can refund the recent pre-sale tickets."
Cao Guangbiao himself also asked the company to discuss it. At noon, it was decided and reported to him.
Cao Guangbiao said: "We plan to temporarily suspend four routes to Vancouver, Sapporo, San Francisco and Jakarta. We will restart these routes after our company employees recover."
Airport director Rod Crean does not want Cathay Pacific to suspend its routes for the past few days. The flight routes of Xiangjiang Airlines for the past two days have been released. He also hopes that some routes of Cathay Pacific and Xiangjiang Airlines can be staggered.
Rod Kling said: "Mr. Cao, Xiangjiang Airlines will have direct flights to Los Angeles and London tomorrow, and flights to Tokyo, Taipei, Bangkok and Singapore the day after tomorrow. Our airport hopes that you will be on some overlapping routes.
Make some concessions."
Cao Guangbiao and Wally Kanter have always been thinking about solving the problem of stranded passengers. They really don't know that Xiangjiang Airlines has a plane to open the route so soon.
Especially Cao Guangbiao, he saw the attitude of Xiangjiang Airlines and Li Guangyu towards Cathay Pacific Airways. This was obviously planned for a long time, and Cathay Pacific Airways became the key target of suppression by the Li Group.
Thinking about how a group of people in my group wanted to ask Li Guangyu to intercede with Li Guangyu so that he could help Cathay Pacific, I just thought that this was a joke. With Li Guangyu’s preparations, how could he help Cathay Pacific?
This time Li Guangyu and Xiangjiang Airlines are planning to knock them to the ground at once, making Cathay Pacific unable to compete with them.
Wally Kanter didn't care about this. He knew that Li Guangyu must have been prepared this time, and the Governor was the driving force. If the Governor didn't ask Li Guangyu, Hong Kong Airlines would definitely not take action so early. They would definitely wait for the public opinion in Hong Kong.
Leave, in order to damage Cathay Pacific's reputation.
Wally Kanter asked: "Where did Xiangjiang Airlines' planes come from? The two major airlines didn't deliver them so quickly, right?"
Rod Kling reported to Wally Kanter on the source of Xiangjiang Airlines' aircraft.
After hearing this, Cao Guangbiao understood that Xiangjiang Airlines and Cathay Pacific will be mortal enemies in the same city for a long time in the future. Just look at their preparations and you will know that in order to further attack Cathay Pacific, Xiangjiang Airlines even rented Airbus
They even misappropriated aircraft delivered to Paris and West German airlines to Xiangjiang Airlines. Li Guangyu must have paid a lot for this.
Cao Guangbiao did not want to agree to this request. Other routes were much better than the routes these days, especially the Taipei and Tokyo routes, which he would never agree to.
Cao Guangbiao said: "Mr. Klin, the reason why we stopped these routes is to use our limited manpower on more flights. You also know that long-distance flights require two sets of crew members. This pair of
We at Cathay Pacific are currently under too much pressure. Stopping these routes is the best option for us at Cathay Pacific at the moment."
Seeing that Cao Guangbiao was unwilling, Rod Kling stopped persuading him. Now you have the final say on suspending flights. If you want to resume flights in the future, it is not Cathay Pacific who has the final say.
Rod Kling said: "Mr. Cao, our airport will immediately issue an announcement that your four routes will be temporarily suspended. Please ensure that other flights take off normally. Our airport cannot bear the frequent occurrence of such incidents.
"
Cao Guangbiao did not want such a thing to happen. This time he was tricked by Xiangjiang Airlines and Swire Airlines.
Chapter completed!