Jiang Yuli firmly comforted Wang Chenyu and said, "Okay, you are taking a hot spring bath with the users. No matter what, the users will still give you some face. Of course, I will immediately ask Mr. Guo to talk about product quality issues seriously. In short, you are at Agricultural University today to maintain your relationship with users and system integrators. If your consumption today exceeds 3,000, I will ask Mr. Hou to report to you. By the way, will Master Li come back with the damaged equipment today?"

"Yes, he will return to Rongcheng tonight with a broken device, but don't hurry to call him and ask about the situation now. He is still packing in the user's computer room. It is not convenient to speak." Wang Chenyu hurriedly reminded.

"Okay, I get it."

After hanging up the phone, Jiang Yuli immediately walked to Hou Shijie's office and reported what Wang Chenyu said just now, and complained: "Mr. Hou, didn't you say that there would be no quality problems if you change the new product line? Why did this happen? The amount of this order is not bad, and this user has orders behind it. If the user returns the goods due to quality problems, it will not only cause the loss of sales performance, but also seriously affect our reputation for common benefits. Will the system integrators cooperate with us in the future? I am afraid that our reputation for common benefits will be bad in the entire education industry by then, and there will be no sales opportunities."

When Hou Shijie heard this, his temper suddenly came up and cursed: "What are the people in the headquarters doing? I'll call Guo Yongheng immediately!"

After saying that, Hou Shijie grabbed the phone and called Guo Yongheng. He said excitedly as soon as he came up: "Mr. Guo, Wang Chenyu sold the disk array with optical fiber interface, which is the highest-priced product for each unit. Now there is a problem! When the freight is shipped to the user, we unbox one-plus power, and it burns blue smoke under the user's nose. In this way, we really can't sell products! Where did you find this manufacturer? If it doesn't work, you have to change it quickly, and you have to claim compensation!"

Guo Yongheng calmly comforted the other end of the phone: "Mr. Hou, don't be anxious to get angry, please calm down first. As for this electronic product, there is always a factory failure rate. Maybe it's your luck. You are the first one to sell this model, so there is no way to compare it horizontally. However, judging from the reactions of other branches during this period, the quality of the new product line is quite good. At present, except for the fault you just mentioned, there is no problem with other products sold. This factory was not found by me, but by Mr. Zhou himself. Why don't you go directly to Mr. Zhou to complain?"

After a pause, Guo Yongheng continued: "Actually, complaining cannot solve any problem. Now that the problem has come out, we need to solve the problem. Emotionality is actually not beneficial to solving the problem. Tell Wang Chenyu that we must find a way to explain to our partners and users. No matter what excuses we use, it is enough to admit that it is a quality problem. I will arrange for someone to find a disk array of the same model in the warehouse for testing. If there is no problem, I will send it to you."

When Hou Shijie heard that it was Zhou Shancheng who went to discuss in person, he did not continue to complain, because he knew that it would not make any sense to complain about Zhou Shancheng. Instead, Guo Yongheng said it well. The first thing to do now is to solve the current trouble.

At this time, he and Jiang Yuli didn't know that Wang Chenyu responded quickly in the computer room of Agricultural University and found an excuse in a hurry. At the same time, Li Gong and Wang Chenyu cooperated very well, and did not make users suspicious of product quality.

Wang Chenyu in Yucheng was in water that day. In addition to asking the user to take a hot spring, he also drank a good drink with the user. Although his alcohol tolerance was very poor, he was eventually helped back to the hotel room by Cai Xinghai, at least he had a little contact with the user's four people that night, and he was no longer a stranger who had no contact at all.

The next morning, Cai Xinghai drove Wang Chenyu back to Rongcheng in a car. On the way, Cai Xinghai said to Wang Yuchen happily: "You performed very well when drinking last night. Although your alcohol tolerance is indeed not good, you dare to drink it, which left a good impression on Director Zhang and Director Chu and others. This is very helpful to the library project later. Yesterday, Director Chu made a private statement to me that he would use your products for the storage equipment of the library project. Of course, it is a bit bad for your equipment to be damaged when it arrives, but as long as you have a positive attitude and actively solve the problem, it is nothing."

After hearing what Cai Xinghai reposted, the big stone in Wang Chenyu's heart really fell into the ground. This is of course Chu Guangyi's real attitude. With this attitude, he felt that the orders from Agricultural University in the future would still be a chance. At least Chu Guangyi did not use the matter of losing goods when they arrived.

Of course, this may be the result of Cai Xinghai accepting his explanation and going to Chu Guangyi to talk to him. Of course, it is not ruled out that yesterday's time was just right, which happened to be the critical moment when he hosted users on behalf of Gongli Company. He couldn't help but feel a little grateful to Cai Xinghai. Fortunately, Cai Xinghai proposed to let Gongli pay for users, which could avoid the user's bad views on Gongli.

After returning to the company, Wang Chenyu walked into the office and saw that Song Ming, Yu Li and others looked at him with a little wrong look. Song Ming asked with a smile: "I heard that something happened to the Agricultural University? I heard from Master Li that the disk array was powered up and the circuit board inside was burned, and there was still smoke coming out in front of the user. The user was afraid that he would jump up and curse people, right?"

Yu Li sighed deliberately and said, "Now the user may be returning the product. You said that our new product still has quality problems. Wouldn't you continue to cheat us sales? We went out to yell with users and system integrators, but the equipment started to fall off when it arrived. Isn't this just a slap in the face of our sales? Wang Chenyu, you are so lucky this time."

Song Ming's gloating mentality and Yu Li's complaints Wang Chenyu was as if he was sarcastic. He replied with a frown, "You are not at the scene. At that time, the cold sweat between Master Li and I was scared. Even if the user didn't say anything on the surface, I couldn't be sure what he thought in his heart. He could only pray that we should not have quality problems if we change a new device. I finally convinced the user to wait for us to change a new device. If there was another problem, I guess this order would be really returned by the user. I was also worried."
Chapter completed!