Therefore, he asked Duan Zhiyong: "In terms of technology, the data cannot be recovered theoretically. After all, the loss of raid information causes every hard disk on the disk array to be unable to perform raid operations, so naturally the data cannot be read. This way, Manager Duan, I will consult our company's technical engineers to see if they have encountered such problems before and have any successful experiences and methods to learn from. Do you think it's okay?"

Duan Zhiyong also understands data storage technology. He knows that Wang Chenyu is telling the truth, but he is now in a hurry to seek medical treatment, and he treats death as a living. It just so happened that Wang Chenyu's call was when he encountered a problem. In fact, he did not have much hope that Wang Chenyu's Gongli Company can help him solve the problem.

So he said a little discouragedly: "Okay, ask your company's technical engineers to see if there is any good solution. My mobile phone number is 139xxxxxxxx. If your company has a solution, please call me immediately. That's it."

Wang Chenyu immediately stood up after hanging up the phone, rushed to the technical department quickly, and said to the two engineers who were studying: "Two technical brothers, I have a difficult problem here, need your help."

Da Li looked up and asked in surprise: "What's the question? Tell me what?"

Wang Chenyu told him the fault phenomenon and the actual situation that Duan Zhiyong had just told him, and then asked: "Mr. Li, have you ever encountered such a problem? Is there a way to solve it? This is very important, and it is related to whether I can handle a customer."

Xiao Ligong, who was sitting opposite Master Li, spread his hands and directly rejected: "This kind of problem has no solution, you should give up. You should know that the raid information has been lost. Even if the data on each hard disk under this raid group is completely lost, it will not be found."

Although he was mentally prepared, Wang Chenyu was still a little disappointed with Xiao Li Gong's answer. It seemed that he could not get closer to Duan Zhiyong by solving the problem.

Of course, this may not be a bad thing. He could tell Duan Zhiyong how big a hidden danger is BMI's exp300 disk array, and it is better to choose a common disk array to be more secure in data security.

Just as Wang Chenyu was about to turn around and leave, Master Li suddenly spoke: "Actually, there is no way out..."

Wang Chenyu was overjoyed and turned around again and asked anxiously: "Do you have a solution?"

Da Li nodded with certainty and replied: "Actually, I have encountered similar situations with other users before. Theoretically, the key problem is that the loss of raid information causes the data on the hard disk to not be read out. If raid information can be restored, then the data can be recovered. Of course, there are prerequisites. First of all, the damaged array card on the server must be replaced with the same model. At the same time, you must remember all the configurations on the damaged array card and set the new array card according to the original parameter configuration. But generally speaking, who would have nothing to do and would specifically remember each parameter setting of the array card on the server? Moreover, even if these conditions are met, it cannot 100% guarantee that the original data can be restored."

Wang Chenyu immediately smiled happily and begged to Master Li, "Brother, help me, did you recover the data by yourself when you encounter this situation? How much data was recovered at that time?"

Big Li Gong's face turned slightly red, and he waved his hand and said, "It was not my own operation, but a technical expert in our headquarters. It was a coincidence that the user actually recalled the parameter configuration of the array card on the server, and it happened to be on the scene, watching the master operate it. I only know the principle and have never actually operated it."

Wang Chenyu still didn't give up and bowed: "Since you have seen this kind of data recovery operation, it is basically the same as your operation. It's not possible. If you have any problems when you arrive at the user's site, you can call the engineer who has operated it directly for consultation. In short, I'll ask you for this problem."

The internal structure of Gongli Rongcheng Branch is parallel to the sales department and the technical department, and the technical engineer is directly led by Hou Shijie. However, in the specific work, the technical engineer is mainly responsible for the installation and after-sales maintenance of the company's products. Where to install and maintain it still depends on the sales arrangements.

Maybe it’s because he doesn’t have enough confidence in his technical capabilities, maybe it’s because he doesn’t want to move at all. He shook his head and refused, “This is not a product that we benefit from. Let’s go to a user who uses bmi exp300 disk array to solve the problem of bmi products. Isn’t that right? The user’s data must be stored on the disk array. It’s very important and critical data. If we go there, we still can’t solve the problem. If the user deliberately puts the blame on our company, then we can’t explain it clearly. I think it’s better to let the user directly find a way to solve it. After all, they are the exp300 manufacturer and the manufacturer of array cards, so we are more familiar with the products. We should not go to this muddy water.”

"But this is related to our sales of an important customer. The system integrator selling this bmi disk array is the customer I want to overcome. They are facing a crisis now, but now it is the opportunity for our company. Assuming that we can help them solve this problem with our common interests, this system integrator will believe in our company's technical capabilities, trust our company's products, and help us recommend it to users." Wang Chenyu still did not give up and came up with his own reasons.

Seeing Wang Chenyu's persistence, Master Li had to say helplessly: "I don't know the work situation of your sales. Let's do this. Go and find Mr. Hou. If he nods, I'll try it. But I have to explain it in advance. Assuming that it still cannot solve the problem of user data recovery, don't blame me."

"Okay, no problem, I'll go find Mr. Hou immediately." Wang Chenyu hurriedly left the technical department and went to Hou Shijie to tell him about this.

He is very confident that he can convince Hou Shijie because after all, this involves a high-quality potential customer and a good sales opportunity. Perhaps if he missed this opportunity, it would take countless times more time to cooperate with Jiaotong University New Vision Company in the future.

Just as Wang Chenyu was reporting to Hou Shijie's office, an uninvited guest also came to Duan Zhiyong's office. Liang Bin, deputy general manager of Jiaotong University New Vision Company, was also asking Duan Zhiyong what methods could help users recover data.
Chapter completed!